eClocker
Biometric Clock-In
The eClocker Clock-in module introduces a feature that allows employees to clock in directly from their mobile devices. This feature utilizes advanced biometric authentication, ensuring that the clock-in process is secure and personalized.
In addition to this, the app uses GPS location tracking to verify the employee's location during clock-in. This is further enhanced by geofencing technology, which ensures that employees are within the expected area when they clock in, adding an extra layer of accuracy and accountability.
The logged times can be validated for accuracy and transparency. If there are any discrepancies or queries regarding past logged times, employees have the option to log a ticket directly through the app. This feature provides a seamless and efficient way for employees to address any concerns about their time logs.
In essence, this feature transforms the employee's mobile device into a portable, secure, and convenient time clock, streamlining the process of attendance tracking and management. This not only saves time but also improves the overall efficiency of workforce management.
Time and Attendance
Time and attendance software allows users to interact with the system through various devices such as PCs, laptops, tablets, or smartphones. This enables administrators to monitor information in real-time, which not only saves administrative time but also minimizes mistakes.
Employees have the ability to check their benefits, apply for leave, or request shift changes electronically. These requests are instantly emailed to the managers, who can promptly approve or reject them, thereby streamlining the scheduling process.
I am Here
Introducing the ‘I am Here’ feature, a revolutionary tool that allows employees to record their current location with a simple click. This feature is designed to enhance transparency and accountability in the workplace.
By clicking the ‘I am Here’ button, employees can instantly log their current location. To ensure authenticity, the feature also allows employees to take a real-time photo of themselves at the moment of clocking in. This ensures that it is indeed the employee who is clocking in from the recorded location.
This combination of location tracking and real-time photo verification provides a robust and reliable method for attendance and location verification, ensuring that the right employee is in the right place at the right time.
Rostering
Scheduling can often be a daunting task.
There are numerous challenges associated with the magnitude of your workforce, the quantity of shifts, the requirements of each department, and countless other factors. Concurrently, you aim to optimize resource utilization. All these factors significantly influence productivity, efficiency, and customer service. Addressing these challenges manually can be a labor-intensive process. Your managers and HR team already have a plethora of issues to handle. Like most administrative tasks, there exists a more efficient solution.
Profile Corporate Services Rostering Software can aid in alleviating the complexities associated with roster creation, shift management, and can facilitate the creation of intricate rosters while reducing administrative expenses.
Ticketing
The ‘Support Ticket’ feature provides dedicated module designed to facilitate seamless communication between employees and administrative staff. This feature allows employees to create support tickets for any item or issue they wish to query.
Once a ticket is created, it immediately alerts the administrative staff, who can then respond directly to the ticket. This initiates a reciprocal conversation between the employee and the admin staff, allowing for a clear and efficient exchange of information.
The conversation continues until the query is resolved to the satisfaction of both parties, at which point the ticket can be finalized and closed. This feature ensures that every employee query receives the attention it deserves, promoting a responsive and supportive work environment.
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